Shipping policy

Where we deliver

Delivery is available to the US destinations offered at checkout. Enter your complete address to see the available service and shipping charge before paying.

Estimated timing

Standard US delivery is estimated at 4–9 business days after an order is accepted for fulfillment. This combines preparation and carrier transit; it is an estimate, not a guaranteed arrival date. Business days exclude weekends and public holidays.

Stock issues, larger orders and carrier disruptions can extend the estimate. If an issue affects your order, we will contact you with the available options. If we cannot ship within the applicable promised period, we will seek your agreement to a revised date or offer cancellation and a refund as required by law.

Rates and tracking

Your shipping charge is shown at checkout. When tracking is available, we will send it to the email supplied with your order. A tracking number may be created before the carrier receives the parcel.

Address changes and delivery problems

Check your address before submitting your order. Email rovotu.com@gmail.com promptly if it needs correcting; changes may not be possible once preparation begins. If a parcel is missing or its tracking seems wrong, contact us with the order number. We will investigate with the fulfillment partner or carrier; a delivered scan does not by itself close your request.

If reshipment is needed because the address supplied was incorrect, we will explain any charge before you agree to it. Our refund policy explains remedies for missing, damaged or incorrect items. Your legal rights remain unaffected.